When will my order arrive? February 7, 2022Orders placed by noon EST Monday - Thursday ship the next day. If you order on Sunday by noon your order goes out Monday. If your order is placed after...
What is the insurance option? February 7, 2022To explain how the insurance option works, for just $2 you do not have to worry about reporting your issues to us within the 1 hour window of delivery we...
What are these other insects packaged separately in my order, that I did not order? February 7, 2022We enjoy giving back to our customers, on occasion we will give you a gift of some bugs free with your order as a thank you for ordering from us!
Should I order from you through Amazon? February 7, 2022We get asked this a lot! If you like to support small businesses, please buy direct from the seller. When you buy through Amazon, they take 15% of the sale...
My bugs are dead/DOA February 7, 2022Before you assume all is lost, ensure that you give your bugs a few hours to warm up, they go dormant when they are very cold and often wake up...
I ordered multiple tubs of dubia, why did I get one tub? February 7, 2022With small amounts of feeders, for example, 2 x 50 count dubia, we will always combine into one container wherever possible, so for 2 x 50 count, you will receive...
