How do you pack your orders? February 8, 2022All of our orders are shipped securely in plastic tubs or for larger orders, boxes may be used instead.
How do I put my phone number in so the post office can call me when my order is held for pickup? February 8, 2022If you need to put your phone number onto the package so that the post office can contact you when your order has arrived and being held for pickup, simply...
Do you ship outside of the US? February 8, 2022At the moment we only ship within the US, excluding Hawaii.
Why is my order available for pickup, when I requested delivery? February 8, 2022Some delivery drivers or other postal workers will notice that the box contains live insects, and make the decision to hold them for pickup if they feel the weather may...
Why did my Dubia Dollars not apply to my order? February 8, 2022If you made an order and your dubia dollars did not apply or you did not see a box to enter a coupon code, this may be due to you...
Why can't I use my coupon code on my order? February 8, 2022There are a couple of reasons you may not be able to apply your coupon code to your order, one is that a code has already been applied, you are...
