Updates - PLEASE READ
WE SHUT DOWN ON DEC 16 FOR TWO WEEKS! ORDER BEFORE WE STOP SHIPPING BUGS!
We are here for our customers who have fallen on hard times this holiday season. If you truly need it, we have added a free $10 gift card as a product on our website for $0.01. It is featured on our home page. The gift card will be for Walmart, Kroger, or we may just send $10 cash. We will only have 1000 of these available until we shut down on December 16th. Limit one per person. Please do not add more. You will be caught and your order will be cancelled. Thank you so much!
We have a goal to get our employees to a minimum wage of $15/hr. We have implemented many cost-cutting measures over the past few years, and we are constantly working on new ways to increase our employees wages while also reducing the price of our insects. The last thing we want to do is raise our prices, and there are a few things you can do to help us keep our prices low while also increasing wages. The first is referrals. If you know of anyone with a pet who could use live bugs or supplies, refer them to us and you will get $5 for each referral. The second thing that would help us make this happen, is recommending us to your local pet stores. We offer some of the best pricing on live insects for pet stores. If you refer a pet store to us and they place an order (minimum $250), we will give you a $25 referral bonus! And of course continuing to shop with us rather than amazon, chewy, or other large companies that may have a slightly lower price. We are so thankful to each of our customers for supporting us, and our amazing team that puts in a ton of effort to make sure we are providing some of the highest quality bugs for your pets!
NEW CUSTOMERS GET 15% OFF THEIR FIRST PURCHASE! USE THE CODE NEWCUSTOMER AT CHECKOUT.
FOR FASTEST DELIVERY PLEASE ORDER SUNDAY, MONDAY, TUESDAY, WEDNESDAY, OR THURSDAY BEFORE NOON EST! IF YOU HAVE A RECURRING ORDER, PLEASE CHANGE IT TO PROCESS BETWEEN SUNDAY AND WEDNESDAY FOR QUICKEST DELIVERY!
WE GUARANTEE LIVE ARRIVAL WHETHER IT’S 0 DEGREES OR 100!
PLEASE READ BELOW FOR MORE UPDATES!
PLEASE ORDER BETWEEN SUNDAY MORNING AND THURSDAY MORNING FOR THE FASTEST DELIVERY TIMES! ORDERS PLACED THURSDAY, FRIDAY, OR SATURDAY WILL BE DELAYED!
WE JUST INCREASED OUR DUBIA AVAILABILITY AND LOWERED OUR PRICES!
Order between Sunday morning and Thursday by noon for Fastest Delivery!Our new “insurance” option is perfect for those who don’t want to risk their order getting lost by USPS, showing up dead, or getting damaged. We have priced this add-on at only $2, and we will adjust the price as needed.
To better track your package, please sign up for Informed Delivery by USPS! This service is free and will give you a better outcome when ordering live insects!
Dubia are back in stock, but orders are currently delayed by up to 3 business days. Please keep this in mind when placing your order. Our customer service response time is also behind by up to 24 hours. We are doing what we can to improve these times, and we sincerely apologize for the delay!
We want you to have peace of mind, so for the next few months we will cover 100% of order issues. It doesn’t matter what the temperature is, how long your shipment takes to arrive, or whether the postal service loses your package. We do ask that you please consider the economic impact this can have on us if it is exploited, so to minimize the impact this has we ask that you please keep an eye on your tracking information and make sure your package doesn’t sit outside. If you don't think you will be home when your order arrives, we ask that you please have your package held at your local post office. Thank you for your support!
Due to the extreme heat and shipping carrier delays, we highly suggest that you have your packages held for pickup at your local post office or sign up for text tracking updates with USPS. Not only are there shipping delays, but even the times that packages sit on a hot delivery truck have significantly increased. We are seeing many customers affected by this, and where they normally get their mail delivered by noon they are now getting their mail late in the evening. This means your bugs will be sitting on a hot truck for most of the day before finally arriving at your door.
If you need your order ASAP we have a new "Get It Faster" add-on for $10, which we added for those customers who are in a pinch. The funds that we receive from this will go to our employees in the form of bonuses, as well as back to our customers in the form of freebies. We all thank you for choosing us!