When will my order ship? February 8, 2022Normal shipping days are Monday through Friday. Orders placed by noon EST generally ship the following business day.
When will my order arrive? February 8, 2022Orders placed by noon EST Monday - Thursday ship the next day. If you order on Sunday by noon your order goes out Monday. If your order is placed after...
How can I get expedited shipping? February 8, 2022We do not currently offer expedited shipping, but we do have our Get It Faster option that can be added to any order for just $5. You can add it...
What if the feeders in my order are dead when they arrive? February 8, 2022You must contact us within 1 hour of delivery time based on what has been recorded by the tracking information. You will need to provide us with photos of the...
What if my order has not arrived after 4-5 days? February 8, 2022If your order has not arrived, please check the tracking on our website by logging in to your account. Depending on the time of year, sometimes orders can be delayed....
What if my order gets lost? February 8, 2022If you believe your order is lost, please wait another 2-3 days for USPS tracking to update. If the package is lost, we will do what we can to find...